VA Lenders Handbook (VA Pamphlet 26-7), Chapter 10, Topic 26 — Request from the Veteran to Change Lenders
VA Lenders Handbook (VA Pamphlet 26-7), Chapter 10, Topic 26 — Request from the Veteran to Change Lenders.
Verbatim regulatory text
Verbatim provisions from VA Lenders Handbook (VA Pamphlet 26-7), Chapter 10, Topic 26 — Request from the Veteran to Change Lenders — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
VA Lenders Handbook (VA Pamphlet 26-7), Chapter 10, Topic 26 — Request from the Veteran to Change Lenders
26. Request from the Veteran to Change Lenders Change Date March 11, 2019 • This chapter has been revised in its entirety. a. Lender Responsibilities Lenders are expected to cooperate when a Veteran decides to change lenders. The lender who ordered the appraisal must transfer the case to the new lender when requested by the Veteran in writing (including email). An appraisal report and case number may be transferred to another LAPP lender in WebLGY by a SAR of the original lender. The new lender should provide to the Veteran, their email address, phone number, and VA Lender ID number to be included in the Veteran’s letter to the original lender. b. New Lender Must Issue the NOV An NOV issued by a SAR is not transferable to another lender. The new lender’s SAR must review the appraisal and issue a new NOV to the Veteran. c. Lender Not Approved for LAPP If the new lender does not participate in LAPP, the Veteran’s request to change lenders must be submitted to the RLC of jurisdiction. The RLC will issue the NOV. VA Pamphlet 26-7, Revised Chapter 10: Appraisal Process 10-40