HUD Handbook 4000.1 IV.A.1 — Claim Submission Process

hud-4000-1-iv-a-1

HUD Single-Family Housing Policy Handbook 4000.1, Section IV.A.1. See obligation entries for operative requirements and verbatim primary-source citations.

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source:
  type: regulation
  id: hud-4000-1-iv-a-1
  authority: HUD Handbook 4000.1 IV.A.1 — Claim Submission Process
  description: |
    HUD Single-Family Housing Policy Handbook 4000.1, Section IV.A.1.
    See obligation entries for operative requirements and verbatim
    primary-source citations.
obligations:
  - id: hud-4000-1-iv-a-1-mortgagee-liable-for-claim-contents
    canonical_id: hud-4000-1-iv-a-1-mortgagee-liable-for-claim-contents
    section: HUD Handbook 4000.1 IV.A.1.a.ii — Liability for Claims Filed
    description: |
      [LENDER] is liable for the contents of any claims filed. By submitting
      a claim, [LENDER] certifies that the statements and information
      contained in the claim are true and correct.
    type: do
    audit_question: For every FHA insurance claim filed, can [LENDER] evidence (in its claim-preparation and quality-control records) that the statements and information in the claim were true and correct at submission?
    program_review: Do the P&Ps facilitate claim-preparation QC so that the statements and information in every filed claim are true and correct (the submission certifies as much)?
    file_review: Review claim-preparation and QC records on a sample; the compliance person judges whether the claim's statements and information were accurate at submission.
    judgment: true
    feeds: []
    workflow_phase: claims
    owner_role: claims_specialist
    secondary_owner_role: compliance_officer
    cadence: per-claim-submission
    consequence: False-claim liability — HUD will prosecute false claims and statements; Mortgagees may be subject to criminal and/or civil penalties or other action.
    tags:
      - round-b
      - regulator-direct
      - hud-handbook-4000-1
      - fha
      - claims
      - claim-certification
      - false-claims
      - promoted
    primary_source:
      tier: 1
      authority: HUD Handbook 4000.1 IV.A.1.a.ii — Liability for Claims Filed
      source_class: hud-handbook-4000-1
      source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
      snapshot_id: 8c03836f77f317e1
      fetched_at: '2026-05-23T00:28:40Z'
      content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
      paragraph_quote: 'Mortgagees are liable for the contents of any claims filed. By submitting a claim, the '
      drafter_attestation: Copied verbatim from HUD Handbook 4000.1 snapshot 8c03836f77f317e1 (IV.A.1.a.ii) at 2026-05-23.
    promoted_at: '2026-05-23T00:54:46+00:00'
    promoted_from: hud-4000-1-iv-a-1-roundb-v1.yaml
  - id: hud-4000-1-iv-a-1-fha-case-number-on-all-parts
    canonical_id: hud-4000-1-iv-a-1-fha-case-number-on-all-parts
    section: HUD Handbook 4000.1 IV.A.1.a.iii — FHA Case Number
    description: |
      [LENDER] must ensure that the FHA case number is on all Parts of
      form HUD-27011, Single Family Application for Insurance Benefits,
      and on the cover page of any claims correspondence and documents
      sent to the Mortgagee Compliance Manager (MCM) and HUD.
    type: do
    audit_question: For every FHA insurance claim filed, can [LENDER] evidence that the FHA case number appears on all Parts of form HUD-27011 and on the cover page of all claims correspondence and documents sent to the MCM and HUD?
    program_review: Do the P&Ps ensure the FHA case number appears on all Parts of form HUD-27011 and on the cover page of all claims correspondence/documents sent to the MCM and HUD?
    file_review: Pull filed claims; confirm the FHA case number on all HUD-27011 Parts and the cover page of claims correspondence.
    judgment: false
    feeds: []
    workflow_phase: claims
    owner_role: claims_specialist
    secondary_owner_role: compliance_officer
    cadence: per-claim-submission
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - hud-handbook-4000-1
      - fha
      - claims
      - fha-case-number
      - form-hud-27011
      - promoted
    primary_source:
      tier: 1
      authority: HUD Handbook 4000.1 IV.A.1.a.iii — FHA Case Number
      source_class: hud-handbook-4000-1
      source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
      snapshot_id: 8c03836f77f317e1
      fetched_at: '2026-05-23T00:28:40Z'
      content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
      paragraph_quote: The Mortgagee must ensure that the FHA case number is on all Parts of form HUD-
      drafter_attestation: Copied verbatim from HUD Handbook 4000.1 snapshot 8c03836f77f317e1 (IV.A.1.a.iii) at 2026-05-23.
    promoted_at: '2026-05-23T00:54:46+00:00'
    promoted_from: hud-4000-1-iv-a-1-roundb-v1.yaml
  - id: hud-4000-1-iv-a-1-form-hud-27011-use
    canonical_id: hud-4000-1-iv-a-1-form-hud-27011-use
    section: HUD Handbook 4000.1 IV.A.1.a.v — Form HUD-27011, Single Family Application for Insurance Benefits
    description: |
      [LENDER] must use form HUD-27011 to submit a claim for insurance
      benefits.
    type: do
    audit_question: For every FHA insurance claim filed, can [LENDER] evidence use of form HUD-27011 as the submission instrument?
    program_review: Do the P&Ps ensure form HUD-27011 is the instrument used to submit every insurance-benefits claim?
    file_review: Pull filed claims; confirm HUD-27011 was the submission instrument.
    judgment: false
    feeds: []
    workflow_phase: claims
    owner_role: claims_specialist
    secondary_owner_role: compliance_officer
    cadence: per-claim-submission
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - hud-handbook-4000-1
      - fha
      - claims
      - form-hud-27011
      - promoted
    primary_source:
      tier: 1
      authority: HUD Handbook 4000.1 IV.A.1.a.v — Form HUD-27011
      source_class: hud-handbook-4000-1
      source_url: https://www.hud.gov/hud-partners/single-family-handbook-4000-1
      snapshot_id: 8c03836f77f317e1
      fetched_at: '2026-05-23T00:28:40Z'
      content_hash: sha256:411430f29b13f9b54a2ebb0e6f6e7087ecd2b90d0da22eb0c8c792eaa2d7d0df
      paragraph_quote: 'The Mortgagee must use form HUD-27011 to submit a claim for insurance benefits. '
      drafter_attestation: Copied verbatim from HUD Handbook 4000.1 snapshot 8c03836f77f317e1 (IV.A.1.a.v) at 2026-05-23.
    promoted_at: '2026-05-23T00:54:46+00:00'
    promoted_from: hud-4000-1-iv-a-1-roundb-v1.yaml
_promotion_history:
  - promoted_at: '2026-05-23T00:54:46+00:00'
    candidate_path: obligations\_remediation\_round_b_drafts\hud-4000-1-iv-a-1-roundb-v1.yaml
    candidates_promoted: 3
    candidates_skipped_existing: 0

Verbatim regulatory text (3)

Verbatim provisions from HUD Handbook 4000.1 IV.A.1 — Claim Submission Process — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

HUD Handbook 4000.1 IV.A.1.a.ii — Liability for Claims Filed

Mortgagees are liable for the contents of any claims filed. By submitting a claim, the

Source: HUD Handbook 4000.1 IV.A.1.a.ii — Liability for Claims Filed · source URL · snapshot 8c03836f77f317e1

HUD Handbook 4000.1 IV.A.1.a.iii — FHA Case Number

The Mortgagee must ensure that the FHA case number is on all Parts of form HUD-

Source: HUD Handbook 4000.1 IV.A.1.a.iii — FHA Case Number · source URL · snapshot 8c03836f77f317e1

HUD Handbook 4000.1 IV.A.1.a.v — Form HUD-27011, Single Family Application for Insurance Benefits

The Mortgagee must use form HUD-27011 to submit a claim for insurance benefits.

Source: HUD Handbook 4000.1 IV.A.1.a.v — Form HUD-27011 · source URL · snapshot 8c03836f77f317e1