FHA Single Family Housing Policy Handbook 4000.1, III. SERVICING AND LOSS MITIGATION > C. Title I Insured Programs > 2. Title I Manufactured Home Loan Program — b. Loan Servicing Requirements

hud-4000-1-iii-b-loan-servicing-requirements

HUD effective date: 05/09/2022 · section III.C.2 · Handbook 4000.1

FHA Single Family Housing Policy Handbook 4000.1, Part III — b. Loan Servicing Requirements (05/09/2022).

Get this register: .xlsx .csv More bundles →

Verbatim regulatory text (1)

Verbatim provisions from FHA Single Family Housing Policy Handbook 4000.1, III. SERVICING AND LOSS MITIGATION > C. Title I Insured Programs > 2. Title I Manufactured Home Loan Program — b. Loan Servicing Requirements — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

FHA Single Family Housing Policy Handbook 4000.1, Part III — b. Loan Servicing Requirements (05/09/2022)

Effective 2022-05-09 · publisher's stamp for this provision

8 sections · 18,821 characters of verbatim text. Open a section to read it, or . Every section below is in the page source whether open or closed.

§b. Loan Servicing Requirements (05/09/2022)647 ch
b. Loan Servicing Requirements (05/09/2022) The Lender must have adequate facilities for contacting the Borrower in the event of Default and must otherwise exercise diligence in collecting the amount due. The Lender must have an organized means of identifying, on a monthly basis, the payment status of Delinquent Loans to enable collection personnel to initiate and follow-up on collection activities, and must document its records to reflect its collection activities on Delinquent Loans. Title I Loan holders are responsible for all servicing actions, including the acts of its agents that perform servicing and collection activities.
iTitle I Loan Sale2,932 ch
i. Title I Loan Sale22 ch
i. Title I Loan Sale
ADefinition133 ch
(A) Definition A Loan Sale is a transaction in which a Title I Loan holder sells the Loan to another Title I FHA-approved Lender.
BStandard1,157 ch
(B) Standard A Lender may sell, assign, or transfer its Title I Loans, but only to a Lender that has been approved by HUD to participate in the Title I program and has an active Title I contract number. The selling Lender relinquishes all rights and obligations under the contract for loan insurance on the effective date of the sale. The selling Lender remains responsible for the Loan’s annual insurance premiums until notice of the sale is received by HUD. The purchasing Lender is the Lender that purchases the Loan and thereby succeeds to all rights and obligations of the selling Lender under the contract for loan insurance. As of the effective date of the sale, the purchasing Lender becomes responsible for outstanding annual insurance premiums, regardless of the date of accrual, and must confirm that the details of the loan sale have been reported accurately. A transfer of Title I Loans between Lenders must be reported to HUD within 31 Days of the effective date of the transfer. Exception for Sale with Recourse Reporting is not required if an insured Loan is transferred with a recourse, guarantee, or repurchase agreement.
CRequired Documentation1,167 ch
(C) Required Documentation The selling or purchasing Title I Lender must report a transfer of Loans by submitting form HUD-27030, Title I Transfer of Note Report, to the FOC, Attention: Premiums (Title I Insurance Processing) Branch. HUD will accept the completed form HUD-27030 from either the selling Lender or the purchasing Lender as long as the form contains the signatures of authorized officials from both institutions. Transfers of Loans for Title I Property Improvement Loans must be submitted separately from Manufactured Home Loans. The two insurance types cannot be submitted on the same form HUD-27030. The Lender must complete a separate form HUD-27030 for each insurance type being reported. If a large number of Loans are being transferred, a completed form HUD-27030 may be submitted with an attached report or electronic file attachment (such as Excel spreadsheet) that provides the loan level data required by the form. HUD will hold the selling Lender responsible for all related premium charges and will disburse claim payments only to the selling Lender until an appropriately prepared form HUD-27030 is received and processed.
DEarmarking Reserves453 ch
(D) Earmarking Reserves HUD may transfer a Loan or group of Loans with earmarking which keeps the insurance coverage separate from other loans owned by the purchasing Lender. In other words, the insurance coverage reserves associated with the Loans being transferred remain in a separate account from any loans already held by the purchaser. Once a Loan is earmarked it remains earmarked even if it is subsequently transferred to another Lender.
iiProviding Information to HUD523 ch
ii. Providing Information to HUD The Lender must respond to verbal or written requests for individual account information, including all servicing information and related data and the entire loan origination file, from HUD staff or from a HUD-approved counseling agency acting with the consent of the Borrower. When HUD staff request information, the Lender must make available legible documents and in the format (electronic or hard copy) requested within 24 hours of the request or as otherwise permitted by HUD.
iiiCommunication with Authorized Third Parties641 ch
iii. Communication with Authorized Third Parties (A) Definition Authorized Third Parties are parties who are not Borrowers on the Loan but who are authorized to communicate with Lenders regarding a Loan. (B) Standard The Lender must comply with all laws, rules, and requirements applicable to third- party access to loan information, including any requirement to provide loan information and arrange for individual consultation to parties authorized by the Borrowers. (C) Required Documentation When communicating with an Authorized Third Party, the Lender must include documentation of the authorization in the servicing binder.
ivPrepayment1,065 ch
iv. Prepayment (A) Definitions A Partial Prepayment is a payment of part of the principal amount before the date on which the principal is due. A Prepayment in Full or Payoff is the payment in whole of the principal amount of the loan Note in advance of expiration of the term of the loan Note. The Installment Due Date is the first Day of the month, as provided for in the security instrument. (B) Standard The Lender must accept a prepayment of a Loan in whole or in part on any Installment Due Date without penalty to the Borrower. (C) Trustee’s Fee for Satisfactions If specifically provided for in the security instrument, the Lender may charge the Borrower the amount of the trustee’s fee, plus any reasonable and customary fees for payment, or for the execution of a satisfaction, release, or trustee’s deed when the debt is paid in full. (D) Recording Fees for Satisfactions The Lender may charge the Borrower a reasonable and customary fee for recording satisfactions in states where recordation is not the responsibility of the Lender.
vInsurance Coverage Administration3,244 ch
v. Insurance Coverage Administration38 ch
v. Insurance Coverage Administration
AHazard Insurance928 ch
(A) Hazard Insurance Hazard insurance is required for all Manufactured Home Loans. The amount of insurance must be no less than the unpaid balance due on the Title I Loan, or no less than the actual value of the home where state law precludes a higher amount. The Lender must be named as the loss payee. If a Borrower does not maintain the required hazard insurance, the Lender must obtain the insurance and may pass on the expense to the Borrower. However, the cost of such insurance may not be included in the calculation of HUD’s claim payment. When a Lender obtains title to the home through repossession, the Lender must purchase and maintain sufficient hazard insurance until the sale or final disposition of the home. The cost of such insurance may be included in the calculation of HUD’s claim payment. The Lender assumes the risk for loss of insurance benefits for noncompliance with hazard requirements.
BFlood Insurance2,101 ch
(B) Flood Insurance21 ch
(B) Flood Insurance
1Standard1,917 ch
(1) Standard Flood insurance is required if the home site is located in a Special Flood Hazard Area (SFHA) identified by the Federal Emergency Management Agency (FEMA). Flood insurance must be obtained at any time during the term of the Loan when the Lender determines the secured Property is located in an SFHA. The Lender must ensure that insurance is in force for the life of the Loan or so long as such coverage remains available, unless the area in which the Property is located is no longer designated as an SFHA. If, due to rezoning, a Property securing an FHA-insured Loan becomes located in an SFHA, the Lender must enforce HUD’s flood insurance requirements on coverage amounts and maintenance. If the Borrower does not maintain flood insurance as required, the Lender must force place the insurance and may pass on the expense to the Borrower. However, the cost of such insurance may not be included in the calculation of HUD’s claim payment. When a Lender obtains title to a home through repossession, the Lender may obtain and maintain flood insurance if the Property is or will be located in an SFHA identified by FEMA until the sale or disposition of the home. The amount of flood insurance must be no less than the unpaid balance due on the Title I Loan. The Title I Lender must be named as a loss payee. If the Lender fails to obtain the required flood insurance and an uninsured home is damaged, HUD will adjust its claim payment. When a Manufactured Home is without flood insurance and has sustained, at any time prior to the sale or disposition of the home, damage that would normally be covered by such insurance, the appraised value for claim calculation purposes will be based on the retail value of comparable homes in undamaged condition without any deduction for such damage. The cost of such insurance may be included in the calculation of HUD’s claim payment.
2Required Documentation163 ch
(2) Required Documentation The Lender must include in the case binder a copy of the insurance policy showing the amount of coverage and name of the loss payee.
CHazard or Flood Insurance Claims177 ch
(C) Hazard or Flood Insurance Claims The Lender must take necessary steps to ensure that hazard or flood insurance claims are filed and settled as expeditiously as possible.
viAnnual Insurance Premium and Billing and Remittance7,996 ch
vi. Annual Insurance Premium and Billing and Remittance57 ch
vi. Annual Insurance Premium and Billing and Remittance
ADefinition263 ch
(A) Definition Annual Insurance Premiums are charges that are remitted to HUD each year of the loan term. Loan Term, for the purposes of Title I insurance, refers to the term of the insurance coverage, which extends from the Loan’s Disbursement to maturity.
BStandard352 ch
(B) Standard The Lender must pay an insurance premium equal to 1 percent of the remaining principal balance, based upon the Loan’s scheduled amortization. The annual premium charge must be paid for the full term of the Loan unless the Loan is prepaid in full or a claim is submitted to HUD. All insurance charges are considered earned when paid.
CBilling Annual Insurance Premium2,026 ch
(C) Billing Annual Insurance Premium495 ch
(C) Billing Annual Insurance Premium HUD will issue a billing statement each month to the Lender through FHAC. The billing statement will show the total amount due to HUD for that period. The billing statement will differentiate Loans originated under the FHA Manufactured Housing Loan Modernization Act of 2008 from Property Improvement and/or Manufactured Home Loans originated under the portfolio loan insurance program and are still covered by the Lender’s insurance reserve account.
1Billing Schedule1,209 ch
(1) Billing Schedule HUD bills the Lender for the initial installment of the insurance charge on the monthly statement at the beginning of the second year of the Loan. The charge will appear on the billing statement for the monthly billing cycle that corresponds to the anniversary of the Loan’s Disbursement Date. HUD bills a Lender for the remaining premium installments annually. This billing occurs during the month of the loan disbursement anniversary. If the loan term includes a partial year (e.g., 12 years and 6 months), the annual premium charge for the final partial year is pro-rated based on the number of months remaining (e.g., 0.5 percent for six months). HUD will include the pro- rated annual premium charge for the final partial year with the premium charge billed for the final full year, if the partial year is less than 7 months. This may vary from the number of Borrower payments required to repay the Loan. The loan term varies based on the time between the Disbursement Date and the date of the first payment. When calculating the loan term, HUD does not count partial months of 14 Days or less. HUD counts as a full month any partial month that is more than 14 Days.
2Late Endorsement Reporting322 ch
(2) Late Endorsement Reporting A Loan that is reported for endorsement after the first anniversary of the Disbursement Date will not be endorsed until the upfront premium and all past due annual premium charges are paid. The Lender must contact the FOC to confirm the amount due and to make arrangements for payment.
DPremium Adjustment on Notes Transferred657 ch
(D) Premium Adjustment on Notes Transferred When Loans are transferred between Lenders and the premium charges on the Loans transferred are already paid, any adjustments related to these charges are to be made between the Lenders, with no involvement by HUD. HUD will bill the purchasing Lender for any unpaid insurance charges, after being notified of the transfer in compliance with requirements for a Title I Loan Sale. The Lender or subsequent owner of the Loan is responsible for the payment of all premium charges. If the Lender uses a servicing agent to handle this function, HUD can establish billing for the agent on behalf of the Lender.
ERemittance of Annual Insurance Premium444 ch
(E) Remittance of Annual Insurance Premium Lenders must remit the annual insurance premium electronically through Pay.gov. Instructions for accessing Pay.gov can be found in the Title I User Guide, which can be accessed from FHAC under Property Improvement/Manufactured Home. The Lender must remit its annual premium payment within 25 Days from the date of each billing statement. The billing statement will specify the payment due date.
FPenalty Charge and Interest on Late Premium Payment724 ch
(F) Penalty Charge and Interest on Late Premium Payment Lenders must pay the insurance premium reflected on their bill on or before the listed Payment Due Date. The Lender is assessed a penalty charge of 4 percent of the amount of any premium payment not received by HUD by the due date. Premium payments received from a Lender more than 30 Days after the due date are also assessed daily interest at the Treasury Current Value of Funds Rate. However, a Lender is not required to pay a penalty charge or daily interest if HUD fails to issue a billing statement for annual premium charges in a timely manner. HUD may accept a late report on a Loan where the Lender certifies that the obligation is not in Default.
GRefund or Abatement of Insurance Charges1,803 ch
(G) Refund or Abatement of Insurance Charges HUD does not grant any request for an insurance premium refund or abatement for the following reasons: • The Lender has exhausted its insurance reserve account or is no longer participating in the Title I program. • The loan reporting occurs after the Loan is paid in full by the Borrower. • HUD determines that there was fraud or misrepresentation by a Lender in the loan transaction. Exception A refund or abatement of insurance charges is permitted only when the following events occur: • If the loan obligation is refinanced into another Title I Loan, HUD will prorate any paid annual installments between the old Loan and the new Loan. HUD will use the date of the refinance to determine the amount pro-rated. • If the loan obligation is prepaid in full, charged off in accordance with IRS regulations, or Defaulted with an insurance claim, HUD does not bill for annual installments after a Lender informs HUD of these events. There will be no partial refund of insurance charges already paid for that portion of the year occurring after the reporting of such events. • If a Loan, or portion thereof, is ineligible for insurance from its inception due to statutory violations, HUD refunds any insurance charges that have been paid on the ineligible portion. HUD refunds the insurance charges only if HUD denies an insurance claim based upon this ineligibility, or if a Lender reports the ineligibility promptly upon discovery and HUD confirms the ineligibility. If an insurance claim is denied due to ineligibility and a Lender subsequently resubmits the claim with information showing that it was in fact eligible, any refunded amount of the insurance premium plus any accrued insurance charges must be paid by the Lender.
HLender Review of Premium Charges1,670 ch
(H) Lender Review of Premium Charges The Lender is responsible for reviewing each Title I billing statement to be sure that the amount billed is correct. Since each billing statement reflects the current status of Loans as indicated in HUD’s records, a billing statement could include annual premium charges for Loans where the premium is no longer due. No premium is due for Loans that were prepaid in full during the preceding year and Loans where the Lender has submitted an insurance claim to HUD, but the claim is not yet noted in HUD’s records. (1) Reconciling the Billing Statement The Lender is responsible for reconciling the billing statement with the Lender’s records to ensure that the billed amount and the loan activity reflected on the statement are accurate. The Lender should check each billing entry to confirm the Loan’s status. (2) Exception Reporting The billing statement provided in FHAC allows Lenders to take “exceptions” on Loans where they believe they no longer owe premiums (prepaid, claim submitted, other, etc.). If a Loan is no longer active, the Lender may withhold payment (take an “exception”) for the premium charge billed for that Loan. The Lender must report the applicable exception reason for withholding the payment in FHAC. (3) Exception Reviews HUD reviews reported exceptions and may request the Lender to supply supporting documentation if deemed necessary to verify the validity of an exception. HUD will update its records as appropriate, including termination of insurance coverage where warranted. HUD will re-bill the Lender for the premium charge if the exception is determined to be invalid.
viiReporting Non-compliant Activities1,773 ch
vii. Reporting Non-compliant Activities If the Lender discovers fraud, misrepresentation, or substantial noncompliance with program requirements, the Lender must promptly submit a report to HUD. Examples of non-compliant activities that must be reported include: • misstatement of fact(s) on the credit application; • falsified documentation; • false certifications from Borrowers, Dealers or inspection companies; • Dealer’s failure to submit an executed form HUD-56002-MH, Placement Certificate for Manufactured Home; • Dealer’s failure to comply with contractual obligations to the Borrower; • dealer referral fee or any like charges paid; • inaccurate or deceptive advertising and/or marketing material; and • manufacturer’s refusal to honor its warranty. The Lender must prepare a report of noncompliance on the Lender’s letterhead. The report must detail the non-compliant activity and must contain the following information to assist in any investigation: borrower name, borrower address, borrower telephone number, loan amount, loan date, inspection date, lender loan number, Title I loan number, loan officer name, dealer name, dealer address, dealer telephone number, and dealer Taxpayer Identification Number (TIN). The report must be sent to: Housing Office of Lender Activities and Program Compliance Attn: Director, Quality Assurance Division Department of Housing and Urban Development 451 7th Street, S.W. Washington, DC 20410 If the Loan has been endorsed for insurance by HUD, the insurance on the Loan will stay in effect. If the non-compliant activity was caused or sanctioned by an employee of a Lender, HUD may request that the Lender indemnify HUD for any loss sustained, or may impose other sanctions against the Lender.

Source: FHA Single Family Housing Policy Handbook 4000.1, Update 18 (issued 2026-08-12) · source URL · snapshot e1bca3432cf19e09

Operationalizing FHA Single Family Housing Policy Handbook 4000.1, III. SERVICING AND LOSS MITIGATION > C. Title I Insured Programs > 2. Title I Manufactured Home Loan Program — b. Loan Servicing Requirements

This is verbatim, source-snapshotted regulator text from the Claude for Compliance open corpus. To turn a rule like this into compliance work product: gap-analyze your policies and procedures (P&Ps) against these requirements to surface stale, conflicting, or missing provisions; operationalize any change with a ready-to-run update kit; and produce audit-ready evidence — every step grounded only in the regulator’s own words, never invented.

To work from the whole rulebook rather than this one page: download the corpus — every register on this site, verbatim, each with its source snapshot and effective date — then follow the methodology. It asks your assistant to answer only from the downloaded text, cite the register id and effective date it used, and tell you when the corpus does not cover something instead of filling the gap from memory. Running it locally also means no one sees which regulations you are looking at.

Source of record: https://claudeforcompliance.com/regs/hud-4000-1-iii-b-loan-servicing-requirements/ · register hud-4000-1-iii-b-loan-servicing-requirements · Claude for Compliance. Free to read and download; see regulatory updates and methodology.