FNMA Servicing Guide D2-1 — Working with a Borrower Who is Facing Default
Servicing Guide Chapter D2-1 governs imminent-default evaluation and the prohibition on soliciting current/<30-day-delinquent borrowers.
Verbatim regulatory text
Verbatim provisions from FNMA Servicing Guide D2-1 — Working with a Borrower Who is Facing Default — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
FNMA Servicing Guide D2-1-01 — Determining if the Borrower's Mortgage Payment is in Imminent Default
The servicer must consider available workout options when the servicer is notified or otherwise becomes aware of events or factors that are expected to cause the borrower’s monthly payment to be in default within the next 90 days (“imminent default”).
FNMA Servicing Guide D2-1-01 — Evaluating a Borrower Facing Imminent Default
The servicer must not solicit borrowers who are current or less than 30 days delinquent for a workout option.
Operationalizing FNMA Servicing Guide D2-1 — Working with a Borrower Who is Facing Default
This is verbatim, source-snapshotted regulator text from the Claude for Compliance open corpus. To turn a rule like this into compliance work product: gap-analyze your policies and procedures (P&Ps) against these requirements to surface stale, conflicting, or missing provisions; operationalize any change with a ready-to-run update kit; and produce audit-ready evidence — every step grounded only in the regulator’s own words, never invented.
To work from the whole rulebook rather than this one page: download the corpus — every register on this site, verbatim, each with its source snapshot and effective date — then follow the methodology. It asks your assistant to answer only from the downloaded text, cite the register id and effective date it used, and tell you when the corpus does not cover something instead of filling the gap from memory. Running it locally also means no one sees which regulations you are looking at.
Source of record: https://claudeforcompliance.com/regs/fnma-svc-d2-1/
· register fnma-svc-d2-1 · Claude for Compliance. Free to read and download;
see regulatory updates and methodology.