FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing Information to HUD and HUD-Approved Counseling Agencies (10/01/2025)
FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing Information to HUD and HUD-Approved Counseling Agencies (10/01/2025).
Verbatim regulatory text
Verbatim provisions from FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing Information to HUD and HUD-Approved Counseling Agencies (10/01/2025) — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
FHA Single Family Housing Policy Handbook 4000.1, Part III — c. Providing Information to HUD and HUD-Approved Counseling Agencies (10/01/2025)
c. Providing Information to HUD and HUD-Approved Counseling Agencies (10/01/2025) The Mortgagee must respond to verbal or written requests for individual account information, including all servicing information and related data and the mortgage origination file, from HUD staff or from a HUD-approved counseling agency acting with the consent of the Borrower. When HUD staff request information, the Mortgagee must make available legible documents and in the format (electronic or hard copy) requested within 24 hours of the request, or as otherwise permitted by HUD. III. SERVICING AND LOSS MITIGATION A. Title II Insured Housing Programs Forward Mortgages 1. Servicing of FHA-Insured Mortgages Handbook 4000.1 1158 Last Revised: 11/26/2025 When a HUD-approved counseling agency acting with the consent of the Borrower requests information, the Mortgagee must make available legible documents in the format (electronic or hard copy) requested within three business days of the request.