24 CFR §203.604 — Contact with the mortgagor
24 CFR §203.604 requires the FHA-approved mortgagee to conduct (or make a reasonable effort to arrange) a meeting with the delinquent mortgagor before three full monthly installments are unpaid and at least 30 days before foreclosure is commenced.
Verbatim regulatory text
Verbatim provisions from 24 CFR §203.604 — Contact with the mortgagor — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
24 CFR §203.604(a)(1) — Pre-foreclosure meeting with delinquent mortgagor
(1) The mortgagee must conduct a meeting with the mortgagor, or make a reasonable effort to arrange such a meeting, before three full monthly installments due on the mortgage are unpaid and at least 30 days before foreclosure is commenced, or at least 30 days before assignment is requested if the mortgage is insured on Hawaiian homelands pursuant to section 247 of the National Housing Act . The meeting with the mortgagor must be conducted in a manner as determined by the Secretary .
24 CFR §203.604(a)(3) — Reasonable-effort floor: at least two verifiable contact attempts
(3) A reasonable effort to arrange a meeting with the mortgagor shall consist of, at a minimum, two verifiable attempts to contact the mortgagor utilizing methods determined by the Secretary .
24 CFR §203.604(b)(1) — Face-to-face meeting for Indian Land mortgages
(1) The mortgagee must conduct a face-to-face meeting with the mortgagor, or make a reasonable effort to arrange such a meeting, before three full monthly installments due on the mortgage are unpaid and at least 30 days before assignment is requested.
24 CFR §203.604(b)(4) — Mandatory disclosures to mortgagor (Indian Land)
(4) The mortgagee must also:
24 CFR §203.604(b)(4) — Mandatory disclosures to mortgagor (Indian Land) — enumerated items (chapeau recall fix)
(i) Inform the mortgagor that HUD will make information regarding the status and payment history of the mortgagor's loan available to credit bureaus and prospective creditors; (ii) Inform the mortgagor of other available assistance, if any; and (iii) Inform the mortgagor of the names and addresses of HUD officials to whom further communications may be addressed. [ 89 FR 63098 , Aug. 2, 2024] National Housing Act CFR Toolbox Law about...