12 CFR §1024.32 — General disclosure requirements (Subpart C — Mortgage Servicing)
Regulation X §1024.32 sets the cross-cutting form-and-format rules for every disclosure required under Subpart C: (i) all disclosures must be clear and conspicuous, in writing, and in a form that the recipient may keep — electronic delivery is permitted subject to E-SIGN consumer consent under §1024.3; (ii) commonly accepted or readily understandable abbreviations are permitted; (iii) foreign- language disclosures are permitted provided the English version is available on request; (iv) unless expressly prohibited, [LENDER] (as servicer) may include additional information in a Subpart C disclosure or combine a Subpart C disclosure with any disclosure required by other applicable law (e.g., TILA, Truth in Savings, or an agreement with a Federal or State regulator); and (v) confirmed- successor-in-interest optional notice-with-acknowledgment-form rules under §1024.32(c) that, if used, suspend most Subpart C disclosure duties to the SII until acknowledgment is returned or assumption occurs. Operative duties run to [LENDER] in its servicing capacity on every Subpart C disclosure produced.
Verbatim regulatory text
Verbatim provisions from 12 CFR §1024.32 — General disclosure requirements (Subpart C — Mortgage Servicing) — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
12 CFR §1024.32(a)(1) — Form of disclosures: clear, conspicuous, in writing, retainable, E-SIGN compliant
Form of disclosures. Except as otherwise provided in this subpart, disclosures required under this subpart must be clear and conspicuous, in writing, and in a form that a recipient may keep. The disclosures required by this subpart may be provided in electronic form, subject to compliance with the consumer consent and other applicable provisions of the E-Sign Act, as set forth in § 1024.3 . A servicer may use commonly accepted or readily understandable abbreviations in complying with the disclosure requirements of this subpart.
12 CFR §1024.32(a)(2) — Foreign language disclosures; English available on request
Foreign language disclosures. Disclosures required under this subpart may be made in a language other than English, provided that the disclosures are made available in English upon a recipient's request.
12 CFR §1024.32(c)(1) — Optional successor-in-interest notice with acknowledgment form
Optional notice with acknowledgment form. Upon confirmation, a servicer may provide a confirmed successor in interest who is not liable on the mortgage loan obligation with a written notice together with a separate acknowledgment form that meets the requirements of paragraph (c)(1)(iv) of this section and that does not require acknowledgment of any items other than those identified in paragraph (c)(1)(iv) of this section.